Committed to responsive claims handling
You can report an insurance claim one of two ways:
- During office hours, Monday – Friday, 8 a.m. to 5 p.m. Call 417.623.7500 or 800.444.8675 toll-free to speak to a claims representative.
- After 5 p.m. and on weekends, call our 24-hour toll-free number at 800.444.8675 and follow the prompts to speak with one of our claims representatives.
When reporting a claim, have the following information available:
- Name of car wash
- Name of person to contact (Named insured on policy – person filing claim)
- Telephone number of person to contact
- Policy number (Located on the Declaration page of the policy or on your billing statement)
- Date of loss
- Explanation of what happened