Call Us Toll-Free at 800-444-8675
Call Us Toll-Free at 800-444-8675

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Reporting an insurance claim

Report a Claim

You can report an insurance claim one of two ways:

  1. During office hours, Monday – Friday, 8 a.m. to 5 p.m. call 417.623.7500 or 800.444.8675 toll-free to speak to a claims representative.
  2. After 5 p.m. and on weekends, call our 24-hour toll-free number at 800.444.8675 and follow the prompts to speak with one of our claims representatives.

When reporting a claim, have the following information available:

  • Name of business
  • Name of person to contact (Named insured on policy – person filing claim)
  • Telephone number of person to contact
  • Policy number (Located on the Declaration page of the policy or on your billing statement)
  • Date of loss
  • Explanation of what happened

"Whether you need help filing a claim, have questions during the claim process or need to contact the adjuster to check the status of your claim, you can count on The Insurancenter to provide prompt, personal and professional claims service."