The Insurancenter maintains best practices agency status
Christine BakerSeptember 19, 2011
The Insurancenter has retained its status as part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.
Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.
“We have maintained our status as a Best Practices agency since the inception of the program; not an honor we take lightly, considering the state of the economy and the recent devastation our community has experienced due to the May 22, 2011 EF5 tornado that hit Joplin ,” said Scott Brothers, The Insurancenter president and CEO. “Our agency is an employee-owned organization, which means every associate has a personal stake in making sure our clients’ needs and expectations are met and their commitment and dedication is reflected in this prestigious honor.”
Last year, which marked the start of a new three-year study cycle, more than 1,200 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 224 agencies qualified for the honor. To be chosen, the agency had to be among the 35-40 top-performing agencies in one of six revenue categories.
The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.
The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.
The Insurancenter has roots dating back to 1885 and offers a range of business products and services, including property and casualty, employee benefits, risk management, life and disability and retirement plans. In addition the agency provides personal insurance products offering auto, home, life and individual health insurance coverage.
Founded in 1896, IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance – property, casualty, life and health – as well as employee benefit plans and retirement products. Web address: www.independentagents.com.
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For more information, contact one of our business Insurance professionals at 417-623-7500 or toll-free, 800-444-8675 or email us at info@theinsurancenter.com.
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